1.
Registered Office;
Odyssey
House
37 Rockfield Drive
Llandudno
LL30 1PF
Company
Number 4265934
2.
Acceptance of Participation in Training
Courses
I
agree to use the information distributed by Odyssey Ltd.
in various media for the purposes of self-improvement or
to achieve a positive outcome when working with other
people. I understand these techniques and strategies
requires respect, care, and integrity for the highest
intention of myself and other people.
I accept complete responsibility for my wellbeing at all
times. To the best of my acknowledge, I am a healthy
individual, as physically and psychologically fit to
participate in the training and I know of no reason, nor
have I been informed by any medical personnel of any such
reason not to participate.
I understand that although the training may raise
emotional issues, Any training is not intended to provide
a therapeutic environment or be a substitute for
counselling or psychotherapy and that unresolved issues
which may surface may require counselling, of which, I
shall address appropriately by my own means.
I acknowledge that any media included as part of the
training schedules and all rights - including
intellectual property rights - are the sole property of
Odyssey Ltd. or others from which such rights have been
derived and are for the use of Odyssey Ltd. and may not
be used elsewhere without obtaining prior permission.
I also acknowledge that I have carefully read and
understood this agreement, and that Odyssey Ltd. agrees
to provide the training referred to in consideration of
my participation and payment of the fees as set out in
the booking form.
3.
Terms and Conditions of Booking on Public Seminars
Booking
by Credit/Debit card is by secure online connection only.
Cheques and Invoices may be send to:
'Freepost Learning.' (No address or postcode needed).
The Fees cover the training and learning materials.
Joining instructions will be sent to the delegate in
acknowledgement. Payment must be made before attendance
at the event.
Cancellations The following scale applies:
21 days prior to event No Charge
21- 8 days beforehand 50%
7 days 100%
As this is the real world; substitution can be made at
short notice. Please call with arrangements as soon as
you know.
The booking form is a contract. For any reason beyond the
control of Odyssey Ltd, dates, timings, and trainers may
be changed. If we cancel an event, a refund will be made
without penalty or further liability to the purchaser.
4.
Website Terms and Conditions
Site terms
The terms and conditions set out here are intended to be
as comprehensive as possible but by the very nature of
emerging and evolving law cannot be guaranteed to be
complete. The terms and conditions set out here are those
that cover the conduct and content of the site and
supersede any conditions expressed or implied within the
membership controlled parts of the site. Any visitor
wishing to apply a term or condition to the content of
this site should seek permission to do so first.
Privacy
Odyssey Ltd will take appropriate steps to protect your
privacy. Whenever you provide sensitive information, we
will take reasonable steps to protect it. We will also
take reasonable security measures to protect your
personal information in storage.
A
visitor’s name and email address will be available
to other visitors in certain circumstances - such as a
facility like a bulletin board. When a visitor views
another visitor’s profile, the viewers email address
is tracked and listed for the viewed member. All
facilities are 'protected' as far as possible, with no
general public access.
A
visitor can request to have their details removed (made
invisible) from the site whilst still remaining a member.
This may impact on member details being removed from
parts of the site. Odyssey Ltd cannot be held responsible
for member details being copied or cached by other search
engines, web sites, companies or individuals and where
the removal of personal information is outside the
control of Odyssey Ltd.
We
will not provide any of your personal information to
other companies or individuals without your permission.
However, we may need to provide your name and address to
third parties that Odyssey Ltd uses for the purposes of
delivering specific services to you (e.g., online
support). Odyssey Ltd will on occasions disclose to
members the names of companies that have members of staff
listed on the database but not the personal information
of the individual staff members.
Site content
Odyssey Ltd reserves the right to monitor the data,
information and files stored on the site and to remove
without notice any data, information or file that is
erroneous, illegal or in contravention of the sites own
policies, subject to an appeal.
Log files
Odyssey Ltd servers log all visitors to the site enabling
the Odyssey Ltd administrators to track user activity.
This data is only used for internal purposes and can be
used for site development purposes and dispute
resolution.
Disability Discrimination
Act
Odyssey
Ltd acknowledges the need to provide a usable service
under the terms of the DDA. Odyssey Ltd has implemented a
number "styles" for the site to include,
alternative representation and non-frame versions and
others.
Links
The Odyssey Ltd web site provides links to third party
sites. Since we do not control those websites, we cannot
be held responsible for the content therein and we
encourage you to review the privacy policies of these
third party sites. Any linked web site that is found to
provide inappropriate information or data will not be
included in the Odyssey Ltd links page. UK regulations
apply to the content of this site and Odyssey Ltd reserve
the right to omit for inclusion any site that does not
comply.
Cookies
The Odyssey Ltd web site uses cookies for various
reasons. Cookies enable us to track information during
user sessions on the website. These cookies do not track
individual information. Cookies from Odyssey Ltd can only
be read by Odyssey Ltd. If you choose to disable cookies
in your browser, you will not be able to use certain
elements of the Odyssey Ltd web site. Third party cookies
are used to enhance browsing. See Google, PayPal and
Amazon's policy on these. No tracking cookies are
employed to monitor browser history offsite.
Technical support
The Odyssey Ltd web site has been optimised to be
compatible with most recent web browsers. If you have a
problem with the facilities of the site, by all means,
contact Odyssey Ltd. Technical support enquiries are to
be made direct to webmail@odyssey.ltd.uk. Please also
check that your web browser and computer is set up
correctly before contacting Odyssey Ltd. On confirmation
that there is nothing wrong with its own systems and
database, no further support should be expected from
Odyssey Ltd unless you are entitled to support. Odyssey
Ltd cannot be held responsible for the configuration of a
visitor's web browser.
Data storage
Any information that Odyssey Ltd needs to store and
process will be carried out on databases located in the
UK. These storage services are owned and maintained by
Odyssey Ltd's Hosting Service Provider. Odyssey Ltd has
virtual control over the content but not physical control
over the infrastructure. Odyssey Ltd downloads the
database periodically for both backup and statistical
analysis purposes. The offline data is secured on our
office server and is password protected.
Membership
When you use the 'Join' forms, you agree to the terms
laid out here and elsewhere on the site and opt in to the
processes and procedures set up to facilitate contact
between members of the training community on facilities
such as a Bulletin Board.
Membership
of Odyssey Ltd may be temporarily suspended whilst
investigations are carried out into member activity that
is deemed by Odyssey Ltd to contravene the terms laid out
here and elsewhere on the site or whilst a complaint is
being investigated. Permanently suspended members can
appeal and the process is as follows:
A
paper board, with each party (member and Odyssey Ltd)
providing no more than 3-sides of A4 as a 'statement of
case' together with supporting evidence, including
statements of the rules applicable. This is then put
forward to an independent arbitrator who would review the
papers and provide a written ruling within 7-days of
receipt. The loosing party may be held liable for the
costs in the appeal process.
In
compliance with the Data Protection Act (DPA), Odyssey
Ltd operates a Suppression List. Odyssey Ltd who directly
request to be removed from the database, have all their
personal details and associated files and or information
deleted from the active database, and their name and
email placed on a suppression list. This ensures that
Odyssey Ltd does not re-contact via other methods as the
suppression list is checked for marketing purposes.
Members will also be placed on the suppression list for a
number of other reasons. These include:
Purging of all dormant users,
Returned emails,
Non compliance with data cleaning requests including
confirmation of profile details, or
Contravention of terms of the site.
A member wishing to rejoin the the website facilities
(have their name and email removed from the suppression
list) should apply by email indicating how their
situation has changed. Automatic re-instatement is not
guaranteed. Perceived misuse of the suppression list will
result in a denial of re-instatement.
Personal information
Odyssey Ltd requires that visitor information is true,
accurate and up to date. Bulletin Board visitors (BBV)
require full contact membership details and entering non
attributable information is not permitted. BBV found with
questionable information will have their profile
disabled, pending a review of the data held. Visitors
must maintain the accuracy of their information by
updating the directory if and when there are any changes
to personal details. BBV can do this in the Edit
Membership page. If you have any difficulties please send
an e-mail to enquiries@odyssey.ltd.uk. BBV who have a
suspect e-mail address (indicated by messages being
bounced back as undeliverable) will be periodically
removed from the Odyssey Ltd database. These users will
need to contact Odyssey Ltd to be able to gain access to
certain elements of the Odyssey Ltd web site. When a
member requests to be removed from the Odyssey Ltd
database, all personal information is removed from the
active database along with all related entries. Odyssey
Ltd endeavours to do this within 24 hours. BBV found
abusing or attempting to cheat the facilities on the
website will be removed permanently.
Resources, photos and other works
Odyssey Ltd cannot be held responsible for determining
the legitimacy or ownership of any work stored or
displayed on the site. It is assumed that anyone storing
or displaying material is the legal owner of that
material and has sought rights to copy the material to
the site. This covers resources, photographs, logos and
any other work that can be deemed to have ownership.
Dormant Visitors
Odyssey Ltd will without notice, periodically remove
dormant visitor details. A visitor is deemed to be
dormant when they have not visited the site for a period
of 365 days. A dormant user can be re-activated. To do
this email Odyssey Ltd with details of the account to be
re-activated
Downloads / Resources
The Resources/Downloads section of the site is for
visitors to experience and use training materials.
Odyssey
Ltd cannot be held responsible for determining the
usability or compatibility of any downloadable resource
or file stored or displayed on the site. Any member
downloading a file from this site does so at their own
risk. Odyssey Ltd would like to hear of any resource that
does cause a problem so that measure can be taken to
rectify the situation. That end use of these resources by
members is at their own risk.
Resources
are copyright - including intellectual copyright
protected rights. Re-selling, transmission, copying, and
marketing of said material is expressly forbidden without
permission. Visitors are able to download Resources.
Some
of these Resources will be free to download. Other
Resources are for sale. Odyssey Ltd will offer for sale,
Resources at a price, to the customer that will be
determined by Odyssey Ltd. When a Resource is purchased
by a customer, Odyssey Ltd will have effected a sale of
the resource to the visitor.
Resource disclaimer
Visitors are able to download resources. These Resources
will be either free or for sale. Odyssey Ltd. cannot be
held responsible for any effect caused by the use of
these Resources. Whilst Odyssey Ltd will take every care
to ensure that Resources posted are sound and do not
contravene any law, Odyssey Ltd cannot guarantee this. If
a Resource is found to be doubtful in nature, its
presence on Odyssey Ltd will be suspended, subject to
investigation. Customers downloading Resources do so at
their own risk and exonerate Odyssey Ltd from any
liability.
E-zine disclaimer
The comments made in the any articles of the Odyssey Ltd.
E-zine are those of the authors and do not necessarily
represent the views of Odyssey Ltd. It is the intention
of the E-zine to engender some discussion and therefore
it is likely that comments may be controversial. The
Odyssey Ltd team, however, will do everything in their
power to ensure that the articles do not make any
unfounded claims or accusations against individuals or
organisations. If anyone is unhappy with an article
please email enquiries@odyssey.ltd.uk. If your concern if
found to be justified, the offending article will be
removed from the database and an email sent out
addressing your concerns.
News disclaimer
Articles in the News section have been collected from a
number of locations. The contents of these articles is in
the public domain. Odyssey Ltd. publishes the articles in
good faith and the content does not represent the views
of Odyssey Ltd. who, will do everything to ensure that
the articles do not make any unfounded claims or
accusations against individuals or organisations. If
anyone is unhappy with an article please email
enquiries@odyssey.ltd.uk. If your concern if found to be
justified, the offending article will be removed from the
website and an email sent to the third party addressing
your concerns.
E-Mails and spam filtering
Odyssey Ltd. sends out emails to visitors and trainees.
Whilst care is taken in the construction of each message
and all messages are legitimate within the terms of this
site, Odyssey Ltd. cannot guarantee that the messages
sent will reach the recipient. It is the responsibility
of each Odyssey Ltd visitor or trainee to ensure that
their own email systems, including spam filtering
facilities, are configured to receive messages from the
site. Odyssey Ltd. does not as a rule confirm that its
emails are legitimate. Odyssey Ltd. reserves the right to
remove email account details that return email messages
undelivered.
Email
messages to Odyssey Ltd are not confidential unless
expressly identified as Private and Confidential or
Legally Privileged. Odyssey Ltd. reserves the right to
re-publish them in part or in their entirety anonymously
for discussion purposes.
Customer account settlement terms
Customer account balance raised by invoice should be
settled within 14 days. Failure to settle invoices in a
timely manner will result in the withdrawal of services
and will incur a service charge to a value no greater
that 10% of the outstanding value.
Spam and Spamming
Unauthorised harvesting emails from the Odyssey Ltd. site
for the purpose of selling products or services is not
permitted. The sending of unsolicited emails to an
individual for the purpose of selling a product or
service is in direct contravention of the EU Directive on
Privacy and Electronic Communications. This is classed as
Spamming. Odyssey Ltd. reserves the right to investigate
this practice with the relevant authorities and take
appropriate action. This may include the removal of an
Odyssey Ltd. visitor's privileges from the site if they
are found to be in contravention of this rule.
Site abuse policy
Please be aware that this directory is administered and
used by people and as Odyssey Ltd. endeavours to treat
its visitors with respect. Visitors should also treat
staff and other visitors with respect. Odyssey Ltd. runs
a zero tolerance policy and will not tolerate abusive,
insulting or other flaming emails. Identification of any
such email will result in the visitor's account being
disabled, pending a review of the content. If the content
is found to be inappropriate Odyssey Ltd. reserve the
right to delete the visitor from the database and add
them to an exclusion list.
Site features and facilities
The use of any of the facilities on the site is not
guaranteed and any facility, whether free or paid may be
withdrawn at any time. Taking out a payment at any point
in time does not constitute a contract for Odyssey Ltd.
to continue to provide the same level of features and
facilities in place at the time the payment was made.
Developments to the site are ongoing and facilities that
are currently free may become part of a paid service.
Options that are current within a particular option may
be moved to another option. This includes from one level
of payment to another level of payment, or from a payment
to a free option. Odyssey Ltd. will however endeavour to
give notice of these changes, but cannot guarantee
forewarning.
Alterations
The above terms and conditions may be changed without
notice to comply with regulations. This may result in
facilities or approvals being withdrawn without notice in
order to comply with the regulations that govern the
operation of this site. Odyssey Ltd. will however
endeavour to notify visitors affected by the alteration.
No Waiver
Odyssey Ltd's failure to insist upon strict performance
of any provision of these Conditions shall not be deemed
to be a waiver of its rights or remedies in respect of
any present or future default of visitors in performance
or compliance with these Terms and Conditions
Force Majeure
Odyssey Ltd. cannot be liable for any breach of its
obligations contained above resulting from causes beyond
its reasonable control including but not limited to
fires, floods or damage (of its own or other premises)
insurrection or riots, embargoes, destruction of or
delays in transmission, inability to obtain supplies and
raw materials requirements or regulations of any civil or
military authority (an 'Event of Force Majeure').
Odyssey
Ltd. agrees to give notice forthwith to its visitors upon
becoming aware of an event of Force Majeure such
notices to contain details of the circumstances giving
rise to the event of Force Majeure.
If a
default due to an event of Force Majeure shall
continue for more than 28 days then the party not in
default shall be entitled to terminate the above terms.
Odyssey Ltd. shall not have any liability to its visitors
in respect of the termination of this agreement as a
result of an Event of Force Majeure.
Jurisdiction
The laws of the United Kingdom apply to the jurisdiction
and governance of this site.
5.
Contact
Communications
may be sent via the registered address in 1. above,
or by the telephone numbers on the People page
or by email.
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